Our battery and/or charger has lasted less than a month and we can’t seem to reach anyone for assistance. The customer service number took me to voicemail and, so far, there’s been no return call.
I ordered there mower by accident. I have tried calling and sending 6 emails and no reply. Don't get ripped off
My item worked and was delivered as said . Thank you !
The Trimmer works beyond my expectations. Battery life is adequate. My only complaint is the neck strap ring is in the wrong place. Needs to be further back towards rear of trimmer.
The battery I was sent did not work. I tried two different charging stations and none of the squares light up even when the charging station(s) were solid green saying it was fully charged.
I’ve been trying to purchase this charger for months now and I finally was able to locate it. It was part of a lawn set when I initially purchased it but it was misplaced right after. I was concerned about the low price and because I’ve never purchased anything from here before. I’m super grateful and will be purchasing other items as well.
I have had this mower for three years now and it is still going strong! My new home has a smaller yard which means I only need one battery to mow it all now. I had purchased a second battery when I was at my previous home because it was a fairly large yard and I didn’t want to wait for the battery to charge again in order to finish mowing. The second battery I ordered was not working properly. I reached out to Redback and they not only sent me out a new battery right away but they also included an extra charger for my troubles! I am so happy with this company and their mower! It’s so lightweight and easy to use, it’s also not as loud as gas mowers. If you have a larger yard, I definitely recommend getting an extra battery or two.
Didn't even last to cut the small front yar. Piece of crap!!!
I've ordered a couple of these batteries in the past for my Swift mower. They fit perfectly and perform well. A longer runtime would be nice but a single charge lasts long enough to mow my backyard, but just barely. If you have a sizeable yard, I suggest getting at least two.
I order a charge. When I received it and it look like used and it didn’t work. I reach out to them and they send a replacement. Satisfy with the outcome.
If you want to spend half your mowing time playing with the switches and waiting for it to run, this is the one for you. But this one is going to the dump. It cuts fine, when it runs. But literally half the time is spent messing with the switches trying to get it to run more than 30 seconds.
Not an 18 inch mower. Reported to FTC for fraud.
Not good. Used 1 time and it quit working. Tried all the tips for trouble shooting none worked.
Exactly what I needed. Great product, fast shipping. Thank you so much.
I opted for the refurbished model without wifi. The mower did have old grass stuck to it and other things in the box when it arrived, but it wasn't a deal-breaker. So far, holes in the yard have been the only issue for it. Just fill them up with some sand or dirt and monitor the operation of the mower until you've removed all obstacles.
I got this mower after using and loving my Redback chainsaw for several years. I expected the same sort of gusto from this mower that I got from the saw. Honestly, nothing can be further from the truth. The self-propel component is sluggish as best, and the mower cuts out if the grass is remotely dense. I think this mower is good for a kid learning to cut or someone with a mobility issue that can't move real fast. If you are trying to knockout your lawn on a Saturday and don't want to be late to the T-ball game, this is NOT the mower for your. I'll stick with the Redback chainsaws, but the mower I wish I could return.
This is my 2nd one of these saws. They cut very well. This is the best battery saw you are going to find on the market. I have cut large gums, walnut and numerous large pines. It handles the job without a problem. The battery holds up better than any other you will find.
40V Cordless 6" Earth Auger Kit, Brushless Motor- Flex Series
I've had my Redback blower 4 years and it still works great, more power than most with 120 volts.
Swift 40V Cordless Leaf Blower & Vacuum - Swift Series
I had to get the red back flex battery and charger. That’s what I ended up buying from you. could not return the swift battery and charger because FedEx says they wouldn’t take it back because there’s a lithium battery. They have a special code and they have to have it in a box. It can’t be in a cellophane or any type of package it was delivered that way in a FedEx package but to send it back you have to have special code for the battery type and it has been a special holder to see the box has been in a box, the charger has a box but the battery does not so I lost all my money on that