I own several Redback products and I am pleased with the performance. However, the batteries don't last as long as I'd like and replacements are VERY pricey (Hence only 4 stars). It would be cool if Redback offered a recyclying program where you could get replacement batteries cheaper if you turned in your old ones. Could be a win-win!
Chain is not very sharp and uses a lot of oil
Love this Machine have to get the bigger one was skeptical about it at first but its definitely the real deal
What is cell number? What is max charge current? What is max discharge current? What is...
Glad I could find parts
Otherwise I would have to toss redback weed Wacker.
Love not having to crank and crank. Just pull the trigger and go.
I’m still waiting for directions for the return of the product.
Does not have the vacuum power I was expecting
Just to get the bad or inconvenient or bothersome stuff out of the way. I purchased a refurbished non wifi mower and expected it to be in better shape, though this was stated in the description, I thought would be cleaner and some of the plastics are faded and the display cover is cracked as well.
Turned out that whoever shipped the mower forgot to reset the code to factor settings, and they shipped the mower without cutting blades so it was impossible to test it or even cut grass out of the box. Of course I already went to the trouble of laying out the wire before I found this out, so big let down. I did run into some very frustrating starts, the mower would not find the wire and would throw a lot of error codes. After awhile I read on reddit to try to unplug and plug back in the perimeter wires and that seemed to fix it; again just really bothersome because it was hours of attempts at this point.
Now with all the bad out of the way, the mower is working and functioning perfect! It looks beat up and well used but the battery lasts more than enough to mow the whole back yard without multiple recharges in between. I am very happy with the performance and quality of cut so far. I can't speak to longevity or durability just yet but it's comforting to know that all part to the mower are available for order through this website.
They are in the process of replacing it. Not completed yet.
I got this Mower . it worked fine for couple of Mowing. After that battery shows fully charged, but after 10 mins, the mower stops. it really sucks. waste of money
Sent multiple emails to both the manufacturer and to redback, 0 answer. If the mower stumbles upon a outlined bush or tree by boundary wire, the mower just goes around-around until it gets stuck or runs out of battery. Tried to find new firmware by contacting suppliers, redback and manufacturer, no answer. Scammers.
Best blower ever,the battery is pricey.
My battery indicates it is fully charged but it does not power up my mower. Please help me get this situation resolved
This lawn mower is cordless, battery powered providing convenience. It mows fairly well, easy to maneuver. Only drawback is the battery doesn't last very long, have to do the lawn a bit at a time.
Charges fast and carries more power (volts x amp) than the competition. Good value
Excellent wire. Works good. THANKS
Ordered and paid for a 3ah 120V battery. Drive 2 hours to pick it up because they do not ship to Canada and get a 2ah battery shipped to you instead of a 3ah. Insane deal -WTF!!
Received a battery that would not charge. Customer service makes you jump through hoops to make a return and still haven’t received my refund two weeks later
Brand new and it won’t charge my battery!
I bought this last year. Last year it was not noisy, but this year it sounds like a jet engine! There is no way to command it to turn so many degrees. For that reason, it may go for several hours and not mow certain places. They should provide software updates. For example they could upgrade the software to have a turn x degree command.
It arrived broken and I'm not happy at all since I've not been able to use it. If I don't receive parts to fix it, replacement mower or a refund I will not be recommending this site to no one in the future.
Doesn’t last very long, but what do you want for $109. I ordered a 2nd battery, see if that helps complete 1 job
It does take some time to charge but it works for a while too. Able to use for the entire backyard on one charge, and the yard if pretty big.
I ordered a docking station cord and received 2 water heater replacement elements . Good job guys!!! Tried calling the 800 number and it repeats that all are busy and to leave a message, but there is no option to actually leave one. The online chat is also vacant. Great customer service!!!