This is a pretty amazing mower if you have all the right conditions. It won't really work in super plush St Augustine. You have to shave it with a regular lawn mower first (I used a electric Ryobi mower). It will then make it the whole way without getting stuck. Get twice as many stakes as you think you'll need for your border wire, every couple of feet. 3 & 4 point turns take a lot of extra stakes. I ran about 400' of border wire, backyard only. It's doing a great job running twice a week. It all takes a little fine tuning to make it work perfect, but well worth it when you get it right. Good luck if you need to contact tech support. Their solution to everything is for you to shoot a video and do a zoom call...whatever. You're pretty much on your own but they do try.

1) very often lift sensor is false positive2) it may come to the base unintentionally and get stuck.3) once it has an error, the only way to recover is to reset and manually bring it to the base. I have allergies and that is not a good solution. I should be able to reset via my cell phone and tell it to go to the base.4) it mows some places alot and some place not at all.5) it is not worth the money I paid for it.6) it does not cut the grass fine enough to be mulch.7) it is a big problem to use it for the front yard.8) it is only a single speed.9) bad man machine interface.10) if the power is lost in the base for a short time, it will stop and give an error that the boundary is broken. Again, you have to manually return it to base.In short, do not buy this product.

This product arrived in dirty, used condition and did not function as well as others I have seen in person. This item takes a substantial amount of time to figure out the landscape and then actually cut the grass which it does a terrible job of. I would not recommend this, check the market for other, better products for your money!

I found out the the boundry wire can get cut by various means, the mower itself, weed eating, and some just unexplained reasons. So I suggest you invest in a line tracer to help find the break. I finally found this one which has worked for me in finding a break quickly and easily. KOLSOL Underground Wire Locator, Cable Tester F02 Pro with Rechargeable 1100mAh Battery for Locate Wires and Control Wires Cables Pet Fence Wires

The initial setup takes time but is well worth it. Such a time saver in the end! It’s super quiet so we schedule ours to run at night. We do have to stay on top of dog waste pretty well, but I love not having to dump huge bags of grass clippings in the trash can.